FAQs

HOW DO I APPLY THE LASHES?

For help on applying the lashes, visit our Learn page.

CAN THE LASHES BE REUSED?

Yes! Our pre-mapped lashes and pre-cut lashes can be reused up to 5-7 times with proper care. 

CAN I WEAR LASH ALL WEEK (DIY LASH EXTENSIONS) LASHES IN THE SHOWER?

The Lash Bond is water resistant. This means it can withstand a few splashes of water. Although the cluster lashes can be worn in the shower, it's best to not get them completely soaking wet. When washing your face, be gentle to ensure the lashes stay firmly in place.

WHAT DO I DO IF A LASH CLUSTER FALLS OFF?

If a lash cluster falls off, simply apply a new layer of bond to the missing lash segment area and reapply the lash cluster - followed by the sealer. 

SHOULD I DO A PATCH TEST BEFORE HAND?

Although it is extremely unlikely that your eyes could react to one of our products, it is recommended to do a patch test.

WILL THE LASHES FEEL HEAVY WHEN I WEAR THEM?

Not at all! You shouldn't be able to feel the lashes when wearing them. If you can feel them, make sure they are applied correctly and not touching your waterline.

HOW CAN I MAKE MY LASHES LAST LONGER?

Always clamp your lashes with the lash applicator tool every morning and night to secure lashes. It's also recommended to clamp lashes after showering or washing your face.

WHAT SHOULD I USE TO CLEAN MY CLUSTER LASHES?

Use micellar water if you removed your lashes using an OIL FREE make up remover, however you should use 91-99% isopropyl alcohol if you removed your lashes using an OIL BASED make up remover. Soak in the solution for 10 minutes and use a spooly or a q-tip to remove bond from the cluster lash. Brush to fluff them and put it back on the tray provided.